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Friends & Family Test

From December 2014 NHS England have asked that all GP surgeries in England complete the Friends and Family Test (FFT).  The aims of the FFT are to:

Gather useful feedback from people who use the practice services

Identify areas where improvements can be made so prompt action can be taken

Inform current and prospective patients about the experiences of those who use the practice services

Patients will be invited to submit their responses by text message after an appointment.  You can also request a form from the receptionist.  Our latest monthly report can be downloaded here